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Privacy Policy

Effective Date: 12 December 2025

Welcome to KozeCheve.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit or make a purchase on our website.

1. Data Controller / Contact Information

  • Data Controller: KozeCheve.com
  • Contact Email: [email protected]
  • Business Address: P.O. Box 1163, Sorrento, FL 32776
  • Tel: 407-729-1500
  • If you have any questions about this Privacy Policy or your personal data, you may contact us at the email above.

2. Information We Collect

We may collect the following types of information:

a) Personal Data you provide directly

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment and order information (e.g. payment method, billing details) — note: payment details may be processed via third-party payment processors.
  • Any other information you choose to provide (for example: account registration, customer support, reviews, order notes).

b) Automatically collected information

  • IP address
  • Browser type, operating system, device type
  • Pages visited, time and date of visit, time spent on pages, referring/exit pages, and other analytics data.
  • Cookies or similar tracking technologies, if used.

3. How We Use Your Information

We use the data we collect for purposes including:

  • Order processing and fulfillment: To process your orders, arrange payment and delivery, send confirmations, and manage returns or refunds.
  • Customer support: To respond to your inquiries, support requests, or complaints, and to manage communications regarding your orders.
  • Improving your experience: To operate, maintain, and optimize our website and services; to analyze usage and trends; to personalize your shopping experience.
  • Marketing and communications (if applicable): If you consent, to send you newsletters, promotional offers, updates about new products or services.
  • Compliance and security: To comply with legal obligations, prevent fraud, and ensure the security of our systems and customers’ data.

This aligns with standard practices for e-commerce privacy as described in typical online-store privacy policy guidelines.

4. Sharing Your Information

We will not sell your personal data. We may share your information with:

  • Payment processors or gateways — for processing payments.
  • Shipping and logistics providers — to ensure delivery of products.
  • Service providers — e.g. customer support, returns processing, or analytics services.
  • Legal or regulatory authorities — if required by law, regulation, legal process, or to protect rights, property or safety.

We will ensure that any third party we share data with is required to protect your data and use it only for the purposes we specify.

5. Data Retention

We will keep your personal data only as long as needed to fulfil the purposes outlined in this Privacy Policy — for example, to process orders, provide customer service, comply with legal obligations, resolve disputes, or enforce our agreements. Once data is no longer needed, we will securely delete or anonymize it. This is consistent with good data-processing practices.

6. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal data — such as secure servers, SSL/TLS encryption (if applicable), access controls, and internal policies to safeguard against unauthorized access, disclosure, loss or destruction of data.

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to collect browsing data and to improve the functionality and performance of our site. These may include: session cookies, persistent cookies, analytics cookies, or other tracking tools. You may manage or disable cookies via your browser settings — note that disabling some cookies may affect your ability to use certain features of the site.

8. Your Rights

Depending on applicable law, you may have rights regarding your personal data, including (where relevant):

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion or anonymization of your personal data.
  • The right to object to or restrict certain processing (for example, marketing).
  • The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us via the contact email provided above.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top. Any changes will become effective immediately upon posting to the website. We encourage you to review this page periodically to stay informed about how we handle your information. This is common practice for online stores.

10. Consent — Checkout Notice

When you place an order or enter information at checkout, you acknowledge and agree that your personal data will be used to:

  • Process and fulfill your order,
  • Support your experience throughout this website, and
  • For other purposes described in this Privacy Policy (such as analytics, communications, and customer support).

If you do not agree, please do not proceed with checkout or contact us first.

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